Hi All, I have scoured everywhere but cannot find a solution to the issue I am having. I have Exchange 2010, and Outlook 2007. We migrated from Exchange 03, and the resource rooms that were migrated work perfectly and provide the "resource booked" prompt as well as the automated email. New resource room mailboxes that were created after the conversion that are Exchange 2010 native do not provide the prompt, however we do get the email. I have checked that they are set for "AutoAccept" and have gone as far as to add Author perms as suggested here: http://msexchangeanswers.blogspot.com/ Any information or help would be much appreciated. Thanks, Bryan

I also compared all settings within EMC, and from commandline get-calendarprocessing and they are both identical.

Per the article in order to restore that feature you need to set it to auto update not auto accept then go into Outlook resource scheduling and check the 3 boxes. If you set it for direct booking again you will have to implement registry fix if you want to enable sending an email meeting request for Outlook 2010 clients. Direct Booking does not successfully book a resource in Outlook 2010 http://support.microsoft.com/kb/982774 James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Changed the setting to AutoUpdate and this did not help, as a matter of a fact, I stopped getting email notifications, much less the popup that I am looking for. I changed it back to AutoAccept. Another conf. room (that works) was setup in Exchange03 that was migrated is set as autoaccept, and far as I can tell both rooms have the same settings.

Whom did you give the Author permissions to? This may be a good time to say "It's a totally new system and this is how it works now." instead of manipulating things to make it behave as if it was Exchange 2003. The new resource booking way is to use the Rooms button on meeting requests, then check availability under scheduling assistant. The 'default' permissions on mailboxes should be 'View Free/Busy Data', so in the Scheduling Assistant, any user should be able to see if the room is booked for any particular timeslot. The organizer of a meeting will get the accept/decline for the room if AutomateProcessing is set to AutoAccept, and this can be a prompt to re-schedule the meeting and send an update for the Room to respond to again.

Hi BryanWood, Russ gave some good explanation for your question, if you still have other issues, please feel free to let us know. That means what you want to achieve is by design, and what you concern is achieved by other feature and method in the new exchange version. And it is suggested to use outlook 2010 with exchange 2010, there would would be more features you could use. In my opinion, it make sense to check the resource mailbox's availablity rather than to receive the declined message. Or, you could set the mailbox automateprocessing as autoaccept, then the organizer would receive a message. Regards! Gavin TechNet Community Support

I have set Author permissions to my user so that when I setup a meeting with that conf room as a resource I should get the booking prompt in Outlook 2007 (we have not implemented 2010). I have also set Everyone to this as well and it doesn't seem to make any difference. I am just trying to provide consistency at this point. When we migrate to Outlook 2010 we can introduce the the Change as a way that the new client works...

I am pleased with the email notifications, however not having the prompt for successful room booking is hard to explain to folks, management and their assistants why we can't get this to work for some rooms and not others... Doesn't look very good on us, and technically the two rooms look almost identical settings wise...

Hi BryanWood, I also do some tests, and those seems by design, the behaviour between room mailbox which is migrated from legacy exchange and exchange 2010 room mailbox seems different. I would sugegst that you could explain the new feature to the clients. Regards!Gavin TechNet Community Support